HospiceLink Max

Professional CRM Suite

Professional Marketing Command Center

Prospect intake, referral management, staff tracking, EVV, GPS mileage, family communication, and clinical notes all in one place.

πŸ“Š Prospect Pipeline

πŸ”΅ Inquiry
0
0
🟑 Pending Admission
0
0
🟒 Admitted
0
0
πŸ”΄ Lost
0
0

πŸ“‹ CRM Overview

Total Prospects
0
0
🟒 Green Sources
0
0
πŸ”΄ Red Sources
0
0

Add Prospect

Prospect Records

SelNameStatusSourceMarketerNext StepEdit

Full Detail View

NameStatusPhoneEmailAddressSecondarySourceMarketerNext StepEdit

Referral Sources

SelContactBusinessPhoneAddressEmailStatusEdit

Referral Records

ContactBusinessPhoneAddressEmailStatusEdit

Pipeline

Stage Breakdown

πŸ”΅ Inquiry
0
🟑 Pending Admission
0
🟒 Admitted
0
πŸ”΄ Lost
0

Prospect Cards

πŸ”΅ Inquiry

🟑 Pending

🟒 Admitted

πŸ”΄ Lost

Territory View

TerritoryPrimary AccountsVisits This WeekAdmissionsConversion %
North DallasEncompass, Baylor, ALF Network5360%
McKinney / PlanoHospital CMs, Rehab Network4250%
Lewisville / DentonSNFs, Physician Groups4250%

Productivity Tracking

Ericka β€” Marketer

Accounts Visited
13
13
Follow-Ups Done
11
11
Admissions
7
7
Notes Synced
β€”
β€”

πŸ“ˆ Weekly Summary

Green Sources
0
0
Red Sources
0
0
Total Prospects
0
0
Admissions
0
0

EVV / Mileage

Log each trip. GPS map shows your route. Admin sees all staff mileage in the Admin tab.

My Miles Today

0.0

My Miles This Week

0.0

πŸ“ Live Route Map

Log a Trip

My Trip Log

#StaffFromToMilesPurposeTime

Family Communication

Robert H. Family

Ericka β€” 2026-04-12 at 10:30 AM

Update provided after nurse assessment.

Dorothy F. Family

Angela β€” 2026-04-11 at 01:10 PM

Explained admission timeline and paperwork needed.

Automation

Click a button to trigger an automation action. Each fires once and logs a timestamped confirmation.

Notes

Previous noters appear here.

Ericka β€” 2026-04-12 at 10:00 AM

Position: Marketer

Next Step: CM Follow-Up (Status Update)

Baylor requested faster turnaround updates.

βœ… Synced β€” Location Captured

Angela β€” 2026-04-11 at 01:40 PM

Position: Nurse

Next Step: RN Assessment Scheduled

Patient appropriate for hospice. Family receptive.

βœ… Synced β€” Location Captured

πŸ”’ Admin

πŸ”’ Admin Only

Admin View Only

This section is hidden from standard users. Only the Admin account holder can view seat limits, manage users, review EVV data, mileage, staff tracking entries, and notes totals.

πŸ‘₯ User Management

Admin manages user access and subscription seat limits.

πŸͺ‘ Seat Limits

Subscription seat count controls active users.

18 / 20

Seats in use / Total purchased

πŸ“ Notes Synced

Total notes synced across all team members.

0

πŸ“ Miles Logged

Total mileage captured via GPS.

0.0 mi

πŸ“‘ Staff Tracking Entries

Auto-captured location entries at note sync time.

0

πŸ“ All Staff Mileage (Admin View)

Admin can see every team member's daily and weekly mileage totals below.

All Staff Today

0.0 mi

All Staff This Week

0.0 mi

Total Trips Logged

0

Staff Active Today

0

Staff NameMiles TodayMiles This WeekTotal TripsLast Trip
No trips logged yet.

πŸ“‹ All Prospect Records (Admin Edit/Delete)

NameStatusPhoneMarketerNext StepAdmin Actions

πŸ“‹ All Referral Sources (Admin Edit/Delete)

ContactBusinessPhoneStatusAdmin Actions

πŸ“ Staff Tracking

Auto-captured each time a team member clicks "Sync & Save Note". Location is recorded at sync time.

StaffPositionDateTimeπŸ“ Location at SyncNext Step
AngelaNurse2026-04-129:05 AMπŸ“ Dallas, TX β€” 32.7767Β°N 96.7970Β°WRN Assessment Scheduled
ErickaMarketer2026-04-111:15 PMπŸ“ Plano, TX β€” 33.0198Β°N 96.6989Β°WCM Follow-Up (Status Update)

Current Users

NameTitle / RoleStatusAction
ErickaMarketerActive
AngelaNurseActive
AdminAdministratorAdminβ€”

πŸ€– AI Assistant

Powered by Claude β€” your CRM intelligence layer

πŸ’‘ What AI can help with: Prospect analysis, follow-up drafting, referral source insights, admission strategy, note summaries, compliance guidance, marketing scripts, and performance coaching.

πŸ€– AI Assistant

Powered by Claude β€” Ask anything about your CRM, prospects, or strategy

HospiceLink AI β€” Max Full Suite AI Assistant
Best referral source? Draft family update Admission readiness Reduce admission time Follow-up cadence
πŸ‘‹ Hi! I'm your HospiceLink Max AI assistant. I can help with clinical workflows, family communications, referral strategies, and more. What do you need?